Setup and support
We come in between lunch and dinner, build your menu on the spot, and stay until a real order has landed on your tablet. Then we are on the end of a phone.
We do the part you are dreading
Typing eighty items into a system is why most restaurants abandon this halfway through. So we do it. Photograph the menu, we lay it out, and you check the prices with us. About an hour of your time, once.
In person, for the first restaurants in each area
Not a support ticket and not a video call. Someone comes to your restaurant, sits at a table with you, and does not leave until you have taken a live order and watched it come through. It does not scale quickly and that is fine.
Call us during service
If something breaks at seven on a Friday, do not email. Someone picks up, and if we miss you we call straight back. Everything else can wait until the morning and usually does.
We check back
Day one, day three, day fourteen. Enough to catch the things you would not think to mention, an item priced wrong, an alert nobody hears, a prep time set too optimistically.
Questions we get
How long does setting up take?
About an hour of your time. Photograph the menu, connect your payouts, set your hours and delivery, test the tablet. Most restaurants go live the same afternoon.
What do I need to have ready?
A photo or PDF of your menu, your business and bank details for payouts, and a tablet or spare phone that can live in the kitchen. That is it.
What if my staff are not confident with technology?
Accepting an order is one button. We show at least two people on shift how to do it, how to add time when you are buried, and how to turn an order down. If someone new starts, call us and we will walk them through it.
Is support included?
Yes, in the monthly price. There is no support tier and nothing you have to upgrade to in order to reach a person.
We will come to you, build the menu, and stay for the first order.
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